Careers

Challenges, Growth and Opportunities.

NCB Financial Group, an affiliate company is currently looking for a:

Head of Home Lending

This is a contract position for NCBFG, Kingston, Jamaica. Residency in Jamaica is not required; however, frequent travel is necessary.

Lead growth aspirations in home lending space through executing massive transformation program and operating daily course of the business

Key responsibilities:

Transformation
  • Evaluate and prioritize initiatives based on home lending market trends and business cases
  • Manage performance and enable timely execution and implementation of initiatives
  • Work cross functionally to build broad relationships collaboratively and support execution
Business as usual
  • Responsible for home lending P&L
  • Set ambitious and clear vision of home lending strategy
  • Build and innovate products (pricing, underwriting criteria, client journey, etc.) on ongoing basis
  • Manage significant scale up in operations/processing with a view on customer facing standpoint
  • Customer centric mindset with strong understanding of e2e customer journey and CX
  • Oversee marketing programs, third party relationships (e.g., technology, capital markets, external vendors to enable a broader housing ecosystem)
  • Ensure HL representation in broader NCB business

Key skills:

Cross functional home lending & banking expertise
  • Meaningful experience and knowledge of home lending production / operations
  • Good horizontal skillset preferred
  • Understanding of capital markets, intersection with corporate / SME (e.g., construction, rental, and investment lending), HL specific risk & compliance, financial and reputational risks
  • Capability in marketing and sales to drive acquisition, scale up and improve CX
  • Ability to bridge service and economics
Leadership and managerial experience & skillset
  • Inspiring and mentoring direct and indirect reports
  • Experience in transformation / change management
  • Strong relationship building, and ability to thoughtfully challenge others to help them be their best
  • Strong collaboration with cross functional teams from risk, compliance, tech, design, and business
  • P&L ownership
  • Experience in setting ambitions and making decision in ambiguous scenarios with lack of data

Competencies:

  • Business building – Deeply understand market trends, competitive strategies, and the need to enable innovation and test and learn culture
  • Commercial astuteness – Define business strategy, prioritize portfolio, build go to market, have strong understanding of product to guide it in proactive instead of reactive direction
  • Customer first drive – Synthesize consumer feedback into strategic direction, inspire colleagues to adopt customer oriented mindset to design innovative customer centric experiences
  • Technologist attitude – Go deep on technology trends, roadmaps, and how to leverage cutting edge technology in support of the business vision
  • Capital markets appreciation – Consider implications / potential of portfolio growth for secondary market in support of overall Group balance sheet constraints
  • Transformational mindset – Anticipate changes in business environment, drive necessary decisions on initiatives to tackle change and ensure timely execution, institute a test & learn culture and influence across organization


Qualified applicants should email resumes along with a cover letter to resumes@portlandic.com.

We thank all applicants in advance, however, only those individuals selected for an interview will be contacted.

At Portland Investment Counsel Inc., we support diversity and equity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family status, physical or mental disability.

We respect the dignity and independence of persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If contacted for an interview, please inform us should any accommodation be required.


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